Shipping Policy

Shipping Policy

We ship eligible orders containing sauces, gift packs, and merchandise to destinations accepted during checkout. Carrier coverage, local requirements, or item restrictions can limit service. This wording distinguishes the store process, carrier or provider activity, and customer responsibility.

Preparation and carrier travel

Normal order processing takes about 1–2 business days. After dispatch, estimated carrier transit is 3–5 business days. These are separate estimates rather than guarantees, and weekends, holidays, weather, volume, customs, or carrier events may extend them. This wording distinguishes the store process, carrier or provider activity, and customer responsibility.

Free-shipping eligibility and the final delivery charge appear at checkout. Customers must provide an accurate address, email, and phone number. Tracking is sent when available. This wording distinguishes the store process, carrier or provider activity, and customer responsibility.

For delay, loss, a delivered scan without receipt, or shipping damage, contact us with the order number, checkout email, tracking number, issue summary, and useful photos. We will review the available carrier information and next steps. This wording distinguishes the store process, carrier or provider activity, and customer responsibility.

For practical clarity, order preparation and carrier transit are separate periods, and tracking concerns should include the relevant order details. This wording distinguishes the store process, carrier or provider activity, and customer responsibility.

Email: rauacriarsala11@gmail.com
Mailing address: 101 Bass Pro Dr, Broken Arrow, OK, 74012, United States
Phone: (918) 320-0888